ELECTRONIC BILLING – MY LOVE!

Dear Customer:

Please note that the electronic invoice must be requested within the same calendar month in which the purchase was made, even if the order has not been settled or delivered . Once that calendar month (and/or fiscal year) has ended, it will no longer be possible to generate a personalized invoice .

Automated Billing Tool
Click the arrow or title to see important details about automatic billing.

We have implemented an automated tool to facilitate the issuance of your electronic invoice. This tool is only available for orders that have been fully settled within the same month .

  • Orders settled without invoicing: may be automatically invoiced within the month of purchase.
  • Orders with outstanding balances cannot be automatically billed. See below.
How to get a personalized invoice?
Click the arrow or title if your order is not yet settled or invoiced.
  • Orders with outstanding balance: Send complete tax information via WhatsApp to +52-55-5512-1400 before the last business day of the month .
  • Settled orders: Use the automated tool before the last business day of the month.

After this period, the invoice will be issued with a generic RFC with no possibility of modification.

Support with the billing tool
Click the arrow or title if you need help with billing or have a technical issue.

If you have any technical issues or questions about the automated tool, please contact us via WhatsApp at +52-55-5512-1400 before the last business day of the month.

If the report is submitted after the deadline, the invoice will be automatically generated with a generic RFC with no possibility of changes.

Automatic billing at the end of the month
Click the arrow or title to learn when billing is required without a specific request.

Automatic billing applies if:

  • The order has an outstanding balance and no invoice was requested.
  • The order was paid but no invoice was requested.

In these cases, a generic RFC will be issued, and the payment add-on will be added if applicable.

Customer Responsibility
Click the arrow or title to understand your obligations when requesting an invoice.

The accuracy of tax data is the sole responsibility of the client, regardless of whether it is entered through the tool or submitted by another means.

Once the CFDI has been issued, corrections or cancellations are not accepted.

By requesting your invoice, you declare that you have read, understood, and accepted these terms, releasing The Love Store SA de CV from any liability for errors resulting from incomplete or incorrect information.

My Love!